Frequently Asked Questions
Pure, Safe, and Plant-Based Solutions for Your Family
Are Babo Botanicals products safe for newborns?
Yes, our products are specifically formulated with plant-based ingredients and are pediatrician-tested to ensure they are safe for even the most sensitive newborn skin.
Are your products gluten-free and nut-free?
Most of our products are gluten-free and we offer a wide range of nut-free options. We manufacture in a facility that follows strict cross-contamination protocols, and you can find specific allergen information on each product page.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the United States.
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, you can return your products within 30 days of purchase for a full refund, excluding shipping costs.
Do you test your products on animals?
No, Babo Botanicals is a PETA-certified cruelty-free brand. We never test our finished products or ingredients on animals.
What does 'EWG Verified' mean for your products?
EWG Verified means our products meet the Environmental Working Group's strictest criteria for transparency and health, ensuring they are free from chemicals of concern.