Returns & Exchanges
At Babo Botanicals, we want you and your family to love our plant-based products, which is why we offer a 30-day satisfaction guarantee on all orders placed through our official website. If a product isn't the right fit for your skin or hair needs, we are happy to facilitate a return or exchange to ensure you find the perfect botanical solution.
Initiate Your Request
Visit our online Returns Portal and enter your order number and shipping zip code to begin the process within 30 days of purchase.
Print Your Label
Select the items you wish to return and download your pre-paid USPS shipping label provided by our system.
Package Your Items
Carefully pack the products in their original packaging or a sturdy box and affix the return label to the outside of the parcel.
Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method, typically within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing